Who we are
Our website address is:
Home
http://supplemenz.com.au
Information We Collect
When you visit our website, we may collect certain information automatically to help us improve the functionality and security of the site. This may include your IP address, browser type, device information, and pages visited on our website.
If you choose to contact us through a form, subscribe to our newsletter, or place an order through our online shop, we may collect personal information such as your name, email address, phone number, billing and shipping address, and order details.
This information is used solely for the purpose of processing your order, providing customer support, improving our services, and communicating with you regarding your purchase or enquiry.
We do not sell or share your personal information with third parties for marketing purposes.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How Long We Retain Your Data
If you place an order through our website, we retain your order information for as long as necessary to process and fulfil your order and to comply with legal, accounting, and tax obligations.
Information submitted through contact forms or customer enquiries may be retained for customer service purposes.
If you subscribe to our newsletter, your contact information will be stored until you choose to unsubscribe.
What Rights You Have Over Your Data
You may request a copy of the personal data we hold about you. You may also request that we correct or delete your personal information where appropriate.
Please note that we may be required to retain certain information for administrative, legal, tax, or security purposes.
Where Your Data Is Sent
Customer information may be processed by trusted third party service providers that help us operate our business, such as payment processors, email marketing platforms, and shipping providers. These services only receive the information necessary to perform their function and are required to handle your data securely.