Overview
This website is operated by Aesthetikonzept NZ Ltd, trading as supplemeNZ. Throughout the site, the terms “we”, “us” and “our” refer to supplemeNZ. By accessing this website or purchasing products from us, you agree to the terms and conditions outlined below. These Terms and Conditions apply to all users of the site, including visitors, customers and any other users who access or use the website or purchase products from our store. By using this website or placing an order, you acknowledge that you have read, understood and agreed to be bound by these Terms and Conditions, as well as any additional policies referenced on this website, including our Privacy Policy and Shipping and Returns Policy. We reserve the right to update or modify these Terms and Conditions at any time. Changes will take effect once published on this page. Continued use of the website constitutes acceptance of any updated terms.
Online Store Use
By using this website, you confirm that you are at least the age of majority in your country of residence or that you have permission from a legal guardian to use this site. You agree not to use this website or its products for any unlawful purpose or in violation of any applicable laws or regulations. Any misuse of the website, including attempting to interfere with its security or operation, may result in termination of access to the website.
Product Information and Responsible Use
We make every effort to ensure that product descriptions, images and information on the supplemeNZ website are accurate and up to date. However, we do not guarantee that all information will always be completely accurate, complete or current. Product images are provided for illustration purposes and may vary slightly from the actual product.
supplemeNZ products are dietary supplements intended to support general wellbeing. They are not intended to diagnose, treat, cure or prevent any disease. Information provided on this website is for general information and educational purposes only and should not be considered medical advice. It is not intended to replace advice from a qualified healthcare professional.
Customers are responsible for ensuring that supplements are suitable for their individual circumstances. If you are pregnant, breastfeeding, taking medication, have a medical condition, or are unsure whether a supplement is appropriate for you, please consult a qualified healthcare professional before use.
supplemeNZ products should always be used in accordance with the recommended directions provided on the product packaging or on this website. We do not accept responsibility for any adverse effects resulting from misuse of products or failure to follow recommended usage instructions.
Individual responses to dietary supplements may vary. Any testimonials or product information provided on this website reflect individual experiences and should not be interpreted as a guarantee of specific results.
Pricing and Availability
We reserve the right to adjust pricing, discontinue products or modify product availability at any time without prior notice.
Orders and Payment
When placing an order through our website, you agree to provide accurate and complete billing and contact information. We reserve the right to refuse or cancel any order at our discretion. This may include situations where products are unavailable, pricing errors occur, or where we suspect fraudulent activity. Payments are processed securely through trusted third-party payment providers.
Shipping and Delivery
Information regarding shipping costs, delivery times and tracking is provided in our Shipping Policy. Once an order has been dispatched, delivery is handled by third-party postal or courier services. While we take great care in preparing and packaging your order, we cannot accept responsibility for delays, loss or damage that occurs during transport.
Customers are responsible for any customs duties, taxes or import charges that may apply in their country.
Returns and Refunds
Our return policy, including conditions for refunds and exchanges, is outlined in our Returns & Refunds Policy available on this website. Only unopened products returned within the specified return period may be eligible for a refund.
Third-Party Links
This website may contain links to third-party websites or services. These links are provided for convenience only. We do not control and are not responsible for the content, accuracy or practices of any third-party websites. Accessing third-party sites is done at your own risk.
Intellectual Property
All content on this website, including text, graphics, images, logos and product information, is the property of supplemeNZ or its content suppliers and is protected by applicable intellectual property laws. Content from this website may not be copied, reproduced, distributed or used without prior written permission.
Limitation of Liability
To the maximum extent permitted by New Zealand law, supplemeNZ and Aesthetikonzept NZ Ltd shall not be liable for any direct, indirect or consequential loss or damage arising from the use of this website or the purchase or use of products sold through it. Nothing in these Terms and Conditions is intended to limit or exclude any rights you may have under the New Zealand Consumer Guarantees Act or other applicable legislation.
Governing Law
These Terms and Conditions are governed by the laws of New Zealand. Any disputes arising in connection with the use of this website or the purchase of products will be subject to the jurisdiction of New Zealand courts.
Contact Information
If you have any questions about these Terms and Conditions, please contact us:
supplemeNZ
Aesthetikonzept NZ Ltd
Matakana
New Zealand
supplemenz@aesthetikonzetp.com